Our residential communities are staffed by trained full-time professional Community Coordinators who live in the communities they serve. While each building has a Community Coordinator who serves as a student’s main point of contact during normal business hours, our staff members also serve in a 24/7 Administrator on Call (AoC) duty rotation within each of the residential neighborhoods. By addressing urgent student concerns and providing after-hours support for situations that cannot wait until the next business day, AoC’s provide an additional level of caring staff response.
Each residential neighborhood has a team of staff who serve on-call for that community. Students receive their neighborhood’s on-call number through email communication, building meetings, and it is prominently displayed on the digital display in the lobby of the residence halls on campus.
If you're looking for assistance with an emergency in progress, please contact the George Washington University Emergency Services at (202) 994-6111.